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Have a question? Need help? Want to fuel smarter?
We’re here for you.
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Whether you’ve got a delivery question, a billing issue, or just want to say hey—we’ll get back to you fast.
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Frequently Asked Questions
Got questions? We’ve fueled up the answers.
From pricing to delivery details, here’s everything you need to know before getting Pumped. If you don’t see your question here, feel free to contact us.
When can I request fuel?
Anytime. Just open the app, pick a time slot, and we’ll handle the rest—day or night.
Where can I get fuel delivered?
Wherever you park. We deliver to driveways, marinas, shops, and even trailheads. If we can access it safely, we can fill it.
How will you access my tank?
You’ll tell us where the vehicle is and what to know (like gate codes or notes). No keys needed unless the tank is locked.
How do I pay?
Payments are handled through the Pumped app and our 3rd party software Stripe & Payhere. Your card is securely stored and charged after each delivery based on gallons pumped.
What kind of fuel do you deliver?
We offer premium gasoline and diesel fuel. More fuel types coming soon.
How do you find my car/vehicle?
You set the address and drop a pin. You can also leave delivery notes like “parked in driveway” or “behind gate.”
Where does the fuel come from?
We partner with licensed, trusted fuel providers in Nashville to deliver fresh, high-quality gasoline—straight to your tank.